Refund policy

Return Policy

Due to the nature of our product, we do not accept returns or exchanges. However, your satisfaction is extremely important to us.

If for any reason you are unhappy with your purchase, please contact us at hello@butterface.shop within 30 days of your purchase date. We are committed to making things right and will work with you to address any concerns.

Please note:

• We do not offer refunds for change-of-mind purchases.

• All concerns must be submitted within 30 days of the original purchase date.

• We reserve the right to evaluate concerns on a case-by-case basis and provide an appropriate resolution, which may include a replacement or store credit.

If you have any questions about your order or this policy, don’t hesitate to reach out — we’re here to help!